by Rocky Beaven | Apr 21, 2024 | Group Policy, Windows 10/11
A few users have encountered an issue when they login – for the second time – to their Windows 11 PC remotely (using RDP) where the screen is black but the mouse is present. No matter how long you leave it, the screen never refreshes. You can usually login...
by Rocky Beaven | Feb 9, 2024 | PowerShell, Windows 10/11
A clean re-installation of Windows 11 failed to detect the original (OEM) digital licence on the machine. The activation troubleshooter doesn’t resolve the issue. You can activate your licence by identifying the product key via PowerShell and then manually enter...
by Rocky Beaven | Dec 6, 2023 | Miscellaneous
A remote Mac user needed to VPN into an office network, and then RDP onto their office machine, but their home network and the office were both using the same subnet. Using the native Mac VPN client meant that the VPN connected fine, but no traffic was routed to the...
by Rocky Beaven | Jul 26, 2023 | Hyper-V, Miscellaneous, Software
Needing to add a non-domain joined Hyper-V host to a Veeam B&R server gave the usual issues with credentials, network discovery, and ports needing to be opened, but Veeam could still not connect to the host. An error regarding potentially invalid credentials,...
by Rocky Beaven | Jul 6, 2023 | Microsoft 365, PowerShell
Trying to add a new user to the 365 portal returned the error that the desired email address was already in use, but helpfully didn’t tell you which account/mailbox it was in use with. To identify the existing mailbox that is using the address in question,...