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Recent KB articles
Query AD to find last contact time of domain computers
Finding the last 'logon' time of a domain computer is not as straightforward as you might think, i.e. there is no column to select in ADU&C. Note that we are looking for the last time the domain-joined machine made contact with the domain controller(s), and not...
A driver cannot load on this device after Windows 11 upgrade
After the first login following an in-place upgrade to Windows 11 (24H2 in this instance), an error dialogue from the 'Program Compatibility Assistant' was shown that suggested a security setting was preventing a specific driver from loading on the device. The setting...
Power Options only shows “Balanced” power plan
If you have configured a PC to never sleep - for remote access for example - and find that after a time it still becomes uncontactable over the network, but is perfectly alive and responsive when logging on locally, you may have fallen foul of the built-in power...
BSoD INACCESSIBLE_BOOT_DEVICE after Windows 11 in-place upgrade
The Windows 11 in-place upgrade appeared to install perfectly happily, but on first reboot the machine produced a BSoD with the issue being INACCESSIBLE_BOOT_DEVICE. The machine then failed to automatically reboot, and after a manual power cycle it realised there was...
Windows in-place upgrade won’t keep apps due to different language
Attempting to do an in-place upgrade to Windows 11 presented an option step during the setup phase where you can choose to keep all apps and files, just files, or nothing (i.e. start afresh). However, the preferred option of keeping all apps and files was greyed out,...
Teams add-in not showing buttons in classic Outlook toolbars
Using 'classic' Outlook with the 'new' Teams can sometimes cause an issue with the Teams add-in. The add-in appears to load correctly and be active (File | Options | Add-Ins), but the Teams related buttons are missing from one or more of the Outlook toolbars, e.g. in...
MS Teams – “We can’t set up the conversation because your organizations are not set up to talk to each other”
If you try and make contact with someone outside your organisation within Teams you may find that when you search for them you receive the message: "We can't set up the conversation because your organizations are not set up to talk to each other." The reason for this...
Find checked out files in SharePoint Online
As an admin you may be required to move/copy files in SharePoint Document libraries between libraries or sites (or even just folders within a library). However, you may find that certain items do not get moved as they have been 'checked out' - knowingly or otherwise -...
Cannot delete checkpoint through Hyper-V Manager GUI
A checkpoint was automatically created during a VM backup (using Veeam in this instance), but as the backup was interrupted the checkpoint was not merged, and the .AVHDX file began to grow (using disk space in addition to the static VHDX disk obviously). The normal...