Support42 Knowledge BaseSearch for:KB articles Export list of enabled users or group members of AD using PowerShellMay 15, 2026 | PowerShellread more...Reduce size of large WinSxS folderMay 8, 2026 | Miscellaneousread more...Remote Desktop Services user logged on with temporary profileApr 28, 2026 | Miscellaneous, Server 201xread more...FullTrustNotifier.exe – System Error – VCRUNTIME140.dll and MSVCP140.dll not foundApr 17, 2026 | Miscellaneousread more...Veeam B&R – “Some backup console’s plug-ins must be updated to the latest version” on every launchJan 14, 2026 | Miscellaneous, Softwareread more...Add custom auto-archive (to in-place mailbox) policy in Microsoft 365Jan 8, 2026 | Microsoft 365, PowerShellread more...Query user contact information in Microsoft 365Dec 11, 2025 | Microsoft 365, PowerShellread more...Add domain account as local administrator on remote computerAug 20, 2025 | Miscellaneousread more...Query AD to find last contact time of domain computersMay 19, 2025 | PowerShell, Server 201xread more...A driver cannot load on this device after Windows 11 upgradeApr 10, 2025 | Windows 10/11read more...Power Options only shows “Balanced” power planMar 7, 2025 | Miscellaneousread more...BSoD INACCESSIBLE_BOOT_DEVICE after Windows 11 in-place upgradeJan 28, 2025 | Windows 10/11read more...Windows in-place upgrade won’t keep apps due to different languageJan 28, 2025 | Windows 10/11read more...Teams add-in not showing buttons in classic Outlook toolbarsDec 3, 2024 | Office, Outlook, Softwareread more...MS Teams – “We can’t set up the conversation because your organizations are not set up to talk to each other”Nov 21, 2024 | Microsoft 365, Microsoft KBread more...Find checked out files in SharePoint OnlineNov 15, 2024 | Microsoft 365, SharePointread more...Cannot delete checkpoint through Hyper-V Manager GUIAug 22, 2024 | Hyper-V, PowerShellread more...ETL files in Outlook Logging folder consuming large amounts of disk spaceJun 28, 2024 | Microsoft 365, Officeread more...Black screen with cursor when RDP to Windows 11Apr 21, 2024 | Group Policy, Windows 10/11read more...Clean Windows install – recover original product keyFeb 9, 2024 | PowerShell, Windows 10/11read more...Add static route on Mac – VPN connection on same subnet as local networkDec 6, 2023 | Miscellaneousread more...Connect to admin shares on non-domain joined systemJul 26, 2023 | Hyper-V, Miscellaneous, Softwareread more...M365 – Adding new user error – “We’re sorry, it looks like that email address is already in use. Please use a different email address.”Jul 6, 2023 | Microsoft 365, PowerShellread more...Activate eval server install using OEM keyMay 23, 2023 | Hyper-V, Server 201xread more...365 Resource mailbox wrong timezone for working hoursMar 27, 2023 | Microsoft 365, Outlookread more...HP Failed to create Conexant Audio Factory, the SmartAudio will now exitMar 1, 2023 | Miscellaneousread more...A program is trying to access Outlook email address informationFeb 21, 2023 | Outlookread more...Open embedded Excel object error: The server application, source file, or item cannot be foundFeb 17, 2023 | Miscellaneous, Officeread more...Delete old shadow copies from Windows Server Backup drive to free up disk spaceDec 13, 2022 | Miscellaneous, Server 201xread more...External forwarding in Microsoft 365Nov 3, 2022 | Microsoft 365read more...Enable Modern Authentication for Office/Outlook 2013Oct 6, 2022 | Microsoft 365, Office, Outlookread more...Excel add-in keeps reloadingSep 9, 2022 | Office, Softwareread more...Updating PowerShell module fails with “cannot convert value” errorJul 5, 2022 | Microsoft 365, PowerShellread more...Send Veeam notifications via 365Mar 28, 2022 | Microsoft 365, PowerShell, Softwareread more...Act server install caused SQL VSS writer errorFeb 8, 2022 | Softwareread more...Configure 365 calendar permissions via PowerShellJan 31, 2022 | Microsoft 365, Outlook, PowerShellread more...Set alternate email address for 365 accountsJan 24, 2022 | Microsoft 365, PowerShellread more...Word/Excel 201x preview pane errorsDec 2, 2021 | Miscellaneous, Officeread more...Hyper-V guest hung before bootingNov 22, 2021 | Hyper-Vread more...HP 4000 series printer ‘Resend Upgrade’ on control panelNov 10, 2021 | Printersread more...Windows 10 feature update breaks Essentials connectorNov 5, 2021 | Server 201x, Windows 10/11read more...Server Essentials Health Reports not sending after clock changeNov 5, 2021 | Server 201xread more...Save Sent Items and Deleted Items for shared mailbox in correct foldersOct 25, 2021 | Office, Outlookread more...Server Essentials Anywhere Access Repair wizard errorOct 24, 2021 | Miscellaneous, Server 201xread more...VSS backup fails due to invalid characters in partition namesOct 14, 2021 | Softwareread more...Configure authoritative time server to use external sourceOct 13, 2021 | Microsoft KB, Server 201xread more...Microsoft Teams web client is disabledSep 16, 2021 | Microsoft 365, PowerShell, Softwareread more...Restrict VPN user to access one network device (Draytek)Sep 13, 2021 | Miscellaneous, Softwareread more...Change Office updates to semi-annual channelAug 16, 2021 | Microsoft 365, Officeread more...Change server share path to new driveJul 24, 2021 | Miscellaneous, Server 201xread more...Windows Update – Server 201x stuck downloading updates at 0%Jul 12, 2021 | Microsoft KB, Patching/Security, Server 201xread more...Windows Server Backup: “Preparing media to store backups”Jul 6, 2021 | Miscellaneous, SBS 200x, Server 201xread more...Enable access to admin shares from non-domain (workgroup) computersJul 3, 2021 | Miscellaneous, Windows 10/11, Windows 7/8read more...M365 mailbox usage reportJul 2, 2021 | Microsoft 365read more...Calendar checking tool for OutlookJun 28, 2021 | Exchange Server, Microsoft 365, Outlookread more...Veeam ports for Hyper-V hostJun 25, 2021 | Hyper-V, Softwareread more...RDS 201x copy and paste files does not workJun 25, 2021 | Group Policy, Miscellaneous, Server 201xread more...Check OneDrive folder sizesJun 21, 2021 | Microsoft 365read more...Vssadmin writers associated servicesJun 18, 2021 | Miscellaneous, Softwareread more...Store BitLocker keys in Active DirectoryJun 18, 2021 | Group Policy, PowerShell, Softwareread more...Link Excel workbooks in OneDriveJun 17, 2021 | Microsoft 365, Office, Softwareread more...Connect to Exchange Online (365) PowershellMay 28, 2021 | Microsoft 365, PowerShellread more...remotewebaccess.com not updating IP address or certificateMay 26, 2021 | Server 201x, Softwareread more...Give read-only access to one or more mailbox foldersMar 10, 2021 | Exchange Server, Microsoft 365, Outlook, PowerShellread more...Activation Error 80070005 in Office after Windows updateFeb 23, 2021 | Office, Patching/Securityread more...Disable Windows Update notifications on RDS 201xJan 13, 2021 | Server 201xread more...MMC.exe blocked for your protection…Jan 6, 2021 | Microsoft KB, Windows 10/11read more...Gmail rejects SMTP mail submission, sign-in attempt was blockedDec 15, 2020 | Miscellaneousread more...Force Windows Server 201x to recheck for updatesDec 9, 2020 | Patching/Security, Server 201xread more...Replace file server with new (using same name and IP address)Nov 26, 2020 | Server 201xread more...Export list of licenced users from Microsoft 365Nov 5, 2020 | Exchange Server, Microsoft 365, PowerShellread more...Windows Photo app cannot print – configuration errorSep 22, 2020 | Printers, Softwareread more...Quieten loud Dell PowerEdge serversJun 14, 2020 | Miscellaneousread more...Rename VHD(X) fileApr 7, 2020 | Hyper-V, Server 201xread more...Change O365 Group email addressApr 7, 2020 | Exchange Server, Microsoft 365, PowerShellread more...BitLocker prompt for recovery key on every bootJan 16, 2020 | Softwareread more...AD replication toolsJan 13, 2020 | Server 201xread more...DFSR admin commandsJan 13, 2020 | Server 201xread more...Acrobat Reader DC – clear recent files listOct 28, 2019 | Miscellaneous, Softwareread more...Export Exchange mailbox to PST without OutlookJul 19, 2019 | Exchange Server, Microsoft 365, Outlook, PowerShellread more...List all distributions lists and members via PowerShellDec 7, 2018 | Exchange Server, Microsoft 365, PowerShellread more...SQL ReportServer_log.ldf uses large amount of disk spaceOct 31, 2018 | Softwareread more...Licensing mode for the Remote Desktop Session Host is not configuredOct 2, 2018 | PowerShell, Server 201xread more...Outlook: Global Address List (offline) not updatingAug 23, 2018 | Exchange Server, Microsoft 365, Outlookread more...Revert to previous version of Office click to runJul 5, 2018 | Microsoft KB, Officeread more...Kill service stuck in “Stopping” stateJun 20, 2018 | Server 201x, Windows 10/11, Windows 7/8read more...Random missing items in Outlook foldersJun 6, 2018 | Exchange Server, Microsoft 365, Outlookread more...Count number of folders in mailbox (Exchange or O365)May 30, 2018 | Exchange Server, Microsoft 365, PowerShellread more...Turn off / disable BitLocker via PowerShellApr 30, 2018 | PowerShell, Softwareread more...Migrate Sticky Notes to Windows 10Apr 17, 2018 | Software, Windows 10/11, Windows 7/8read more...Anywhere Access wizard fails: VPN was not configured successfullyFeb 27, 2018 | Server 201xread more...Unlock domain account from the command line (or PowerShell)Feb 16, 2018 | Miscellaneous, PowerShellread more...PowerShell RPC error using Get-WmiObjectFeb 5, 2018 | PowerShell, Server 201x, Softwareread more...Clean install Server 2012 R2 Windows Update woesJan 19, 2018 | Patching/Security, Server 201xread more...Outlook cannot copy folder because it may contain private itemsSep 4, 2017 | Office, Outlookread more...Grant user access to list of calendars via PowerShellJul 7, 2017 | Exchange Server, Microsoft 365, Office, Outlook, PowerShellread more...How to expand RDS User Profile DisksJun 5, 2017 | Hyper-V, Miscellaneous, Server 201xread more...RDS install: Unable to connect to the server by using Windows Powershell RemotingMay 19, 2017 | Miscellaneous, PowerShellread more...Outlook certificate mismatch errors (On premises Exchange / SBS)May 6, 2017 | Exchange Server, Outlook, SBS 200xread more...Factory reset Windows Mobile devices with unknown lock passwordFeb 7, 2017 | Miscellaneousread more...Reinstate missing/deleted Clutter folder in OutlookDec 8, 2016 | Office, Outlookread more...Outlook message, show containing folderDec 5, 2016 | Office, Outlookread more...Change network location typeOct 21, 2016 | Miscellaneous, Server 201x, Windows 10/11, Windows 7/8read more...CBS .cab files using all available disk spaceOct 21, 2016 | Windows 7/8read more...Set RunAsAdmin compatibility settings via RegistryOct 21, 2016 | Miscellaneous, Softwareread more...Control Panel Mail applet won’t openJul 7, 2016 | Miscellaneousread more...BSoD – BAD_SYSTEM_config_INFO, error 0x00000074Feb 24, 2016 | Hyper-V, Server 201xread more...Issues installing .NET 3.5 on Windows 8/8.1/10Feb 9, 2016 | Miscellaneousread more...Office365 migration – Outlook autodiscovers internal Exchange serverDec 1, 2015 | Exchange Server, Microsoft 365, Outlookread more...Find system service tag via command lineDec 1, 2015 | Miscellaneousread more...Enable Remote Desktop (RDP) remotely…Dec 1, 2015 | Server 201x, Software, Windows 10/11, Windows 7/8read more...List devices connected via Exchange ActiveSyncSep 18, 2015 | Exchange Server, Microsoft 365, PowerShellread more...O365 migration – List Exchange info including SMTP addresses and mailbox accessSep 18, 2015 | Exchange Server, Microsoft 365, PowerShellread more...Convert Hyper-V dynamic disk to fixed sizeAug 28, 2015 | Hyper-Vread more...Cannot find source when installing .NET 3.5 feature on Server 2012 R2Aug 26, 2015 | Server 201x, Softwareread more...List mailboxes with Full Access permissions assignedApr 16, 2015 | Exchange Server, Microsoft 365, PowerShellread more...Office 365 – disable POP and IMAP access for (all) usersMar 8, 2015 | Exchange Server, Microsoft 365read more...Create a bootable USB drive from an ISO – RufusJan 19, 2015 | Softwareread more...Improve robocopy performance (including Scheduled Tasks)Nov 18, 2014 | Miscellaneous, Softwareread more...Pin a remote (network) application to the taskbarOct 21, 2014 | Miscellaneous, Softwareread more...Configure Remote Desktop Services (RDS) timeoutsAug 28, 2014 | Group Policy, Microsoft KB, Server 201x, Softwareread more...Word error dialogue “Opening this will run the following SQL command”Jun 8, 2014 | Officeread more...Export list of Exchange mailboxes and/or addressesFeb 28, 2013 | Exchange Server, Microsoft 365, PowerShellread more...Multiple RDP listening portsJan 28, 2013 | Miscellaneous, Server 201x, Windows 10/11, Windows 7/8read more...Reboot remote computer with different credentialsJan 21, 2013 | Miscellaneousread more...Move WSUS content and databaseOct 28, 2012 | Miscellaneous, Patching/Security, SBS 200xread more...Use PowerShell to list all mailboxes a user has access to (and remove if required)Oct 3, 2012 | Exchange Server, Microsoft 365, PowerShellread more...Reduce size of the WinSxS folderSep 28, 2012 | Miscellaneous, SBS 200x, Windows 7/8read more...Stop spam filtering external servers sending email from accepted domainsSep 22, 2012 | Exchange Serverread more...Microsoft 365 Server 201x Group Policy Hyper-V PowerShell Windows 10/11 Microsoft KB Outlook Exchange Server Office Patching/Security Software Printers Exchange Server Windows 7/8 SBS 200x Miscellaneous Need Help?Contact Support42
Export list of enabled users or group members of AD using PowerShellMay 15, 2026 | PowerShellread more...
Remote Desktop Services user logged on with temporary profileApr 28, 2026 | Miscellaneous, Server 201xread more...
FullTrustNotifier.exe – System Error – VCRUNTIME140.dll and MSVCP140.dll not foundApr 17, 2026 | Miscellaneousread more...
Veeam B&R – “Some backup console’s plug-ins must be updated to the latest version” on every launchJan 14, 2026 | Miscellaneous, Softwareread more...
Add custom auto-archive (to in-place mailbox) policy in Microsoft 365Jan 8, 2026 | Microsoft 365, PowerShellread more...
Query AD to find last contact time of domain computersMay 19, 2025 | PowerShell, Server 201xread more...
BSoD INACCESSIBLE_BOOT_DEVICE after Windows 11 in-place upgradeJan 28, 2025 | Windows 10/11read more...
Windows in-place upgrade won’t keep apps due to different languageJan 28, 2025 | Windows 10/11read more...
Teams add-in not showing buttons in classic Outlook toolbarsDec 3, 2024 | Office, Outlook, Softwareread more...
MS Teams – “We can’t set up the conversation because your organizations are not set up to talk to each other”Nov 21, 2024 | Microsoft 365, Microsoft KBread more...
ETL files in Outlook Logging folder consuming large amounts of disk spaceJun 28, 2024 | Microsoft 365, Officeread more...
Black screen with cursor when RDP to Windows 11Apr 21, 2024 | Group Policy, Windows 10/11read more...
Clean Windows install – recover original product keyFeb 9, 2024 | PowerShell, Windows 10/11read more...
Add static route on Mac – VPN connection on same subnet as local networkDec 6, 2023 | Miscellaneousread more...
Connect to admin shares on non-domain joined systemJul 26, 2023 | Hyper-V, Miscellaneous, Softwareread more...
M365 – Adding new user error – “We’re sorry, it looks like that email address is already in use. Please use a different email address.”Jul 6, 2023 | Microsoft 365, PowerShellread more...
365 Resource mailbox wrong timezone for working hoursMar 27, 2023 | Microsoft 365, Outlookread more...
HP Failed to create Conexant Audio Factory, the SmartAudio will now exitMar 1, 2023 | Miscellaneousread more...
Open embedded Excel object error: The server application, source file, or item cannot be foundFeb 17, 2023 | Miscellaneous, Officeread more...
Delete old shadow copies from Windows Server Backup drive to free up disk spaceDec 13, 2022 | Miscellaneous, Server 201xread more...
Enable Modern Authentication for Office/Outlook 2013Oct 6, 2022 | Microsoft 365, Office, Outlookread more...
Updating PowerShell module fails with “cannot convert value” errorJul 5, 2022 | Microsoft 365, PowerShellread more...
Configure 365 calendar permissions via PowerShellJan 31, 2022 | Microsoft 365, Outlook, PowerShellread more...
Windows 10 feature update breaks Essentials connectorNov 5, 2021 | Server 201x, Windows 10/11read more...
Save Sent Items and Deleted Items for shared mailbox in correct foldersOct 25, 2021 | Office, Outlookread more...
Server Essentials Anywhere Access Repair wizard errorOct 24, 2021 | Miscellaneous, Server 201xread more...
Configure authoritative time server to use external sourceOct 13, 2021 | Microsoft KB, Server 201xread more...
Restrict VPN user to access one network device (Draytek)Sep 13, 2021 | Miscellaneous, Softwareread more...
Windows Update – Server 201x stuck downloading updates at 0%Jul 12, 2021 | Microsoft KB, Patching/Security, Server 201xread more...
Windows Server Backup: “Preparing media to store backups”Jul 6, 2021 | Miscellaneous, SBS 200x, Server 201xread more...
Enable access to admin shares from non-domain (workgroup) computersJul 3, 2021 | Miscellaneous, Windows 10/11, Windows 7/8read more...
RDS 201x copy and paste files does not workJun 25, 2021 | Group Policy, Miscellaneous, Server 201xread more...
Store BitLocker keys in Active DirectoryJun 18, 2021 | Group Policy, PowerShell, Softwareread more...
remotewebaccess.com not updating IP address or certificateMay 26, 2021 | Server 201x, Softwareread more...
Give read-only access to one or more mailbox foldersMar 10, 2021 | Exchange Server, Microsoft 365, Outlook, PowerShellread more...
Activation Error 80070005 in Office after Windows updateFeb 23, 2021 | Office, Patching/Securityread more...
Gmail rejects SMTP mail submission, sign-in attempt was blockedDec 15, 2020 | Miscellaneousread more...
Force Windows Server 201x to recheck for updatesDec 9, 2020 | Patching/Security, Server 201xread more...
Export list of licenced users from Microsoft 365Nov 5, 2020 | Exchange Server, Microsoft 365, PowerShellread more...
Export Exchange mailbox to PST without OutlookJul 19, 2019 | Exchange Server, Microsoft 365, Outlook, PowerShellread more...
List all distributions lists and members via PowerShellDec 7, 2018 | Exchange Server, Microsoft 365, PowerShellread more...
Licensing mode for the Remote Desktop Session Host is not configuredOct 2, 2018 | PowerShell, Server 201xread more...
Outlook: Global Address List (offline) not updatingAug 23, 2018 | Exchange Server, Microsoft 365, Outlookread more...
Kill service stuck in “Stopping” stateJun 20, 2018 | Server 201x, Windows 10/11, Windows 7/8read more...
Random missing items in Outlook foldersJun 6, 2018 | Exchange Server, Microsoft 365, Outlookread more...
Count number of folders in mailbox (Exchange or O365)May 30, 2018 | Exchange Server, Microsoft 365, PowerShellread more...
Anywhere Access wizard fails: VPN was not configured successfullyFeb 27, 2018 | Server 201xread more...
Unlock domain account from the command line (or PowerShell)Feb 16, 2018 | Miscellaneous, PowerShellread more...
Clean install Server 2012 R2 Windows Update woesJan 19, 2018 | Patching/Security, Server 201xread more...
Outlook cannot copy folder because it may contain private itemsSep 4, 2017 | Office, Outlookread more...
Grant user access to list of calendars via PowerShellJul 7, 2017 | Exchange Server, Microsoft 365, Office, Outlook, PowerShellread more...
RDS install: Unable to connect to the server by using Windows Powershell RemotingMay 19, 2017 | Miscellaneous, PowerShellread more...
Outlook certificate mismatch errors (On premises Exchange / SBS)May 6, 2017 | Exchange Server, Outlook, SBS 200xread more...
Factory reset Windows Mobile devices with unknown lock passwordFeb 7, 2017 | Miscellaneousread more...
Change network location typeOct 21, 2016 | Miscellaneous, Server 201x, Windows 10/11, Windows 7/8read more...
Office365 migration – Outlook autodiscovers internal Exchange serverDec 1, 2015 | Exchange Server, Microsoft 365, Outlookread more...
Enable Remote Desktop (RDP) remotely…Dec 1, 2015 | Server 201x, Software, Windows 10/11, Windows 7/8read more...
List devices connected via Exchange ActiveSyncSep 18, 2015 | Exchange Server, Microsoft 365, PowerShellread more...
O365 migration – List Exchange info including SMTP addresses and mailbox accessSep 18, 2015 | Exchange Server, Microsoft 365, PowerShellread more...
Cannot find source when installing .NET 3.5 feature on Server 2012 R2Aug 26, 2015 | Server 201x, Softwareread more...
List mailboxes with Full Access permissions assignedApr 16, 2015 | Exchange Server, Microsoft 365, PowerShellread more...
Office 365 – disable POP and IMAP access for (all) usersMar 8, 2015 | Exchange Server, Microsoft 365read more...
Improve robocopy performance (including Scheduled Tasks)Nov 18, 2014 | Miscellaneous, Softwareread more...
Configure Remote Desktop Services (RDS) timeoutsAug 28, 2014 | Group Policy, Microsoft KB, Server 201x, Softwareread more...
Word error dialogue “Opening this will run the following SQL command”Jun 8, 2014 | Officeread more...
Export list of Exchange mailboxes and/or addressesFeb 28, 2013 | Exchange Server, Microsoft 365, PowerShellread more...
Multiple RDP listening portsJan 28, 2013 | Miscellaneous, Server 201x, Windows 10/11, Windows 7/8read more...
Use PowerShell to list all mailboxes a user has access to (and remove if required)Oct 3, 2012 | Exchange Server, Microsoft 365, PowerShellread more...
Stop spam filtering external servers sending email from accepted domainsSep 22, 2012 | Exchange Serverread more...